Hello ​@Spiffyjam,

Thank you for reaching out, and welcome to the Docusign Community! I appreciate you bringing your question to this Community.

As the sender of the Docusign webform, you cannot directly prevent a user’s browser from incorrectly auto-filling fields like the “additional contact name” when they use saved information for another field, such as the phone number. This auto-fill behavior is controlled by the user’s browser settings.

Suggested options for your user;

• Disable  the auto-fill feature for addresses and forms in their browser settings
• Clear specific saved auto-fill data that is causing the problem
• Manually enter the information

Instructions for managing auto-fill can typically be found on the support pages for browsers like Google Chrome, Microsoft Edge, Firefox, and Safari

I hope this is helpful. If you consider the response above useful, please click “Select as Best” to mark it as the “Best Answer ✅.” This will assist other users with similar questions in finding it more easily. Thank you!

Best regards,

Jenny | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Hello ​@Spiffyjam,

I hope you’re doing well. If you found the response helpful, please mark it as the "Best Answer ✅" by clicking “Select as Best.” This will make it easier for other community members with similar questions to find the information they need. If you require additional assistance, feel free to let me know, and I will gladly help you address the situation as soon as possible.

Thank you for supporting the community!

Best regards,

Jenny | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.