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Hello, I bought the Real Estate plan and Form Libraries are not showing up under Templates. I also cannot sign in to the support account to request a callback. Please help.
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Bought Real Estate monthly subscription - Can't access Form Libraries - Can't sign in to support account
+1- Newcomer
Best answer by Alejandro.Ramos
Hi
Thank you for reaching out to the Docusign Community.
You will be required to enter your address and Realtor Credentials before being able to use the Real State Forms feature. For detailed steps on this process, see:
Validate Your Real Estate Credentials
Enter Your Account Address to Access Forms
Note: Some advanced features and options are supported only in certain Docusign plans. Your account plan might not support some of the options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan.
Compare eSignature plans & pricing
Feel free to let us know if you need further assistance with this.
Best regards,
Alejandro R. | Docusign Community Moderator
Please click "Best Answer" below if you find my reply to be a valid solution to your issue!
- Community Moderator
- Answer
Hi
Thank you for reaching out to the Docusign Community.
You will be required to enter your address and Realtor Credentials before being able to use the Real State Forms feature. For detailed steps on this process, see:
Validate Your Real Estate Credentials
Enter Your Account Address to Access Forms
Note: Some advanced features and options are supported only in certain Docusign plans. Your account plan might not support some of the options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan.
Compare eSignature plans & pricing
Feel free to let us know if you need further assistance with this.
Best regards,
Alejandro R. | Docusign Community Moderator
Please click "Best Answer" below if you find my reply to be a valid solution to your issue!
- Community Moderator
Hi
I hope you are doing well.
I would like to confirm if the suggested solution answers your question?
If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.
Best regards,
Alejandro R. | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
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