This is the issue - It does not happen in Edge ? Any ideas - this is since the recent update DocuSign published. As you can see we are using Focused view embedded signing.
Apart from the bug, like someone else asked in “New modal appear in the iframe” question, we understood the behavior about this popup only happens once per “Recipient/Signer”, similarly to Adopt a signature. Once agreed to this once per email address, it does not happen for subsequent envelopes to that person. Can you confirm? Also the answer in that question I mentioned does not really satisfy the question - can you elaborate of the intent. Personally, it feels right to a degree because you do have these Other options. But if you have signed something on behalf of say, abc@mail.com recipient, then do it again - you wont see this popup and thus cannot decline or finish later from a focused view (I am sure you are aware and one would have to add a Decline tag in the document which isn’t documented anywhere last time I checked).
Thanks,
Aleks
Page 1 / 1
Also, here is the remote signing look and feel. Chrome seems to get the updates from Nov 5 release (Docusign eSignature 24.3.02.00 Release Notes: November 2024)
While Edge, gets the old look and feel with various errors and bad image API calls etc.
=====
As for embedded signing with Focused view, the experience is significantly better in Edge than Chrome.
Both the witness popup is smaller and looks better and the Other options work.
So I cannot make sense of anything but please reproduce and let us know
Thank you
Reply
Sign up
Already have an account? Login
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationDocusign Community
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.