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I have got the free trial on Business Pro . I have electronically signed a document but it has been rejected because it did not have either an AES or QES . What is the solution to the problem ? I would like to be able to sign the document in the prescribed way asap. 

AES and QES are Add-On of Docusign, so you needs AES and QES module then can send envelope with AES and QES.

 

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Hello ​@Stamos,

How are you? Favor, if the above solution helped you or pointed you in the right direction, please click " Best Answer ✅" so others with similar questions can find it too. Additionally, I have the following articles for your reference:

Advanced Electronic Signatures (AES)

Qualified Electronic Signatures (QES)

If you have any questions, you can connect with our Sales team. Let us know if we can help with anything else. Wishing you a smooth rest of your day! 

 

Regards,

Melanie | Docusign Community Moderator
If this helped, feel free to click "Best Answer"!

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