New Voice

Solved

Admin without ERSD Option

Forum|Forum|1 year ago
February 26, 2025
7 replies
122 views

What if I dont have enabled for my account Electronic Record and Signature Disclosure for DocuSign, how do i get it? I am the Admin and I do not have the “Legal Disclosure” option

Best answer by JohnSantos

@Al. Gray

You need to go here and submit case https://support.docusign.com/ for your request.

JohnSantos

Guru

@Al. Gray

Submit a support case with DocuSign to request it be added.

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

A

Al. Gray

Author

New Voice

Not sure what you mean that’s what I’m doing here am I?

JohnSantos

Answer

Guru

@Al. Gray

You need to go here and submit case https://support.docusign.com/ for your request.

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

M

marco.tanglao

Docusign Employee

Hello @Al. Gray

I hope you are doing well.

I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful.

If so, please mark it as the "Best Answer ✅" by clicking “Select as Best” to make it easier for other users to find.

Otherwise, let me know and I will gladly help you address the situation as soon as possible.

Best regards,
Marco Paulo | Docusign Community Moderator

A

Al. Gray

Author

New Voice

It took multiple contacts to resolve this issue, however finally it is resolved. Thank you!

M

marco.tanglao

Docusign Employee

Hello @Al. Gray,

I hope you are doing well.

It’s good to hear that your issue is now resolved. Please don’t hesitate to let us know if you need any help.

Please mark answer as the "Best Answer ✅" by clicking “Select as Best”. It helps other community members who might have similar questions. Thank you!

Best regards,
Marco Paulo | Docusign Community Moderator

M

marco.tanglao

Docusign Employee

Hello @Al. Gray

I hope you are doing well.

It appears that your issue is now resolved. Favor, may you please mark as the "Best Answer ✅" by clicking “Select as Best”.

It helps other community members who might have similar questions. Thank you!

Best regards,
Marco Paulo | Docusign Community Moderator

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