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Question

I need immediate assistance with getting into my acct # .

Jenny.Martin · Accepted Answer

Hello ​@JulieTuck,Thank you for reaching out, and welcome to the Docusign Community!. I understand the urgency of accessing your account. For immediate assistance, I recommend submitting a casedirectly through DocuSign's Support Page.Tosubmit a case without logging into your account select“I can’t access my account”option at the bottom of the page and provide complete details of the issue in the Case description.https://support.docusign.com/s/contactSupport?language=en_US&rsc_301Additionally, if you're encountering specific issues, please feel free to provide more details here, and we may offer helpful insights.Best regards,Jenny |Docusign Community Moderator"Select as Best"below if you find the answer a valid solution to your issue.

Jenny.Martin · Answer

Hello ​@JulieTuck,I hope you are doing well.If you found my response to be a useful solution to your question, could you please click the "Best Answer✅" button at the bottom of the post? It helps other community members who might have similar questions.If you require additional assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.Best regards,Jenny |Docusign Community Moderator"Select as Best"below if you find the answer a valid solution to your issue.

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