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Newcomer
March 6, 2024
Solved

Adding Second Brand

  • March 6, 2024
  • 3 replies
  • 702 views

We are on the eSignature Business Pro plan with 100 envelops and 1 seat per year.

I added our first Brand, but I do not have the “Add Brand” option to add a second Brand.

What am I missing? Thank you

Best answer by Vinicius.Rodrigues

Hi @beauforteventrentals!

Based on your plan, unfortunately, you only have one brand available. You can check this information on https://ecom.docusign.com/ (click to show all resources and search for “brands”).
If you need two or more brands, you can reach out to DocuSign Sales team and check if they can offer an upgrade for you.

3 replies

Vinicius.Rodrigues
Docusign Employee
Docusign Employee
March 6, 2024

Hi @beauforteventrentals!

Based on your plan, unfortunately, you only have one brand available. You can check this information on https://ecom.docusign.com/ (click to show all resources and search for “brands”).
If you need two or more brands, you can reach out to DocuSign Sales team and check if they can offer an upgrade for you.

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.
Newcomer
March 6, 2024

thank you

Docusign Employee
March 20, 2024

Hi @beauforteventrentals,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

 

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.