Skip to main content
New Voice
April 17, 2024
Solved

Add reciepients with "recieve a copy"

  • April 17, 2024
  • 11 replies
  • 356 views

Hi, when i send documents I often want my Account Managers to get a copy of the “envelope” so he/she can see its sent. But no one has got a copy ever. Is there an adjustment that´s missing on my profile or do you know why?

Best answer by Christopher.Alpizar

Hi @Madde,

 

I hope you are doing well.

 

You will need to set the signing order with the AM as a CC recipient in the first and last position of the order, that would be the closest option.

 

However, any feedback that can improve our users’ experience is always more than welcome. 

 

If you’re a Docusign Administrator for a corporate plan, you have the additional option of filing your request directly when you’re logged into your account. You’ll be able to click the “Give Feedback” button at the bottom of the screen to submit your idea.

 

Best regards,

 

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

11 replies

Docusign Employee
June 12, 2024

Hi @Madde,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

 

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.