Accidental Multiple Signatures

Hello ​@bcb1 

Thank you for reaching out, and welcome to the Docusign Community! We appreciate your question and assure you that we are fully committed to providing you with the best service possible.
I understand you've encountered a common error where recipients saw overlapping signatures because they were not assigned to individual documents or files. 
You likely sent the document without setting Document Visibility to restrict access. You can correct the envelope and set Document Visibility. Here are helpful articles
Correct an Envelope
Set Document Visibility
If this is not the case, feel free to provide more context or a screenshot of the issue for better understanding. Thank you!

Sincerely,

Ma. Cassandra | Docusign Community Moderator

If this helped, feel free to Like👍and click "Best Answer"

Hi ​@bcb1 

How are you? I'm checking in to see if you still need assistance. If yes, kindly reply here with more context or confirm if the issue has been resolved. 

If you run into any problems, we're happy to help with those here. Wishing you a smooth rest of your day!

Sincerely,

Ma. Cassandra | Docusign Community Moderator

If this helped, feel free to Like👍and click "Best Answer"