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Accessing Signed Document and Certificate of Completion for a Voided Envelope

  • June 29, 2026
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We have a DocuSign workflow with six signers. The envelope is first sent to the primary owner, and after they sign, it is sent simultaneously to five joint owners. A 48-hour auto-void policy is configured.

For example, after the primary owner signs, the five joint owners receive the envelope at the same time. If three of the joint owners complete signing while the remaining two have not signed, and the envelope is then voided, I have the following questions:

  1. Even though the envelope has been voided, is it still possible to retrieve the signed document for the recipients who completed signing before the envelope was voided?
  2. Is the Certificate of Completion still available for a voided envelope? If so, does it include the signing activity of the recipients who signed before the envelope was voided?