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Access to signed documents

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Hi,

Is there a way to keep the client from accessing the contract both trough the link and PDF after they signed it?

I have been using getaccept and they have that option.

Thanks in advance

Michael.RaveAnswer

Docusign Employee

@MercA

By default, every recipient has access to the signed documents until you purge them from Docusign eSignature, which will permanently remove the documents for everyone.

There are some special features, such as ‘in person signing’ and ‘embedded signing’, where you, as the sender, can prevent the recipient from having access to the documents after they’ve signed.

In many countries, there is a legal obligation to provide the signed document to the recipients. This can be done either via Docusign eSignature directly or through a portal or other solution to share the documents with the recipient.

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

Michael.Rave

Answer

Docusign Employee

@MercA

By default, every recipient has access to the signed documents until you purge them from Docusign eSignature, which will permanently remove the documents for everyone.

There are some special features, such as ‘in person signing’ and ‘embedded signing’, where you, as the sender, can prevent the recipient from having access to the documents after they’ve signed.

In many countries, there is a legal obligation to provide the signed document to the recipients. This can be done either via Docusign eSignature directly or through a portal or other solution to share the documents with the recipient.

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"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

M

marco.tanglao

Docusign Employee

Hello @MercA,

I hope you are doing well.

I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful.

If so, please mark it as the "Best Answer ✅" by clicking “Select as Best” to make it easier for other users to find.

Otherwise, let me know and I will gladly help you address the situation as soon as possible.

Best regards,
Marco Paulo | Docusign Community Moderator

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M

marco.tanglao

Docusign Employee

Hello @MercA,

I hope you are doing well.

If you found the response to be a useful solution to your question, could you please click the "Best Answer ✅" button at the bottom of the post?

It helps other community members who might have similar questions. Thank you!

Best regards,
Marco Paulo | Docusign Community Moderator

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You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.