Access to employee's folders

Question

I need to have access to my employee’s folders so that I can take over time sensitive items if they are away from work. I thought that I had set this up, but I still can’t find a way to even view their folders.

Jenny.Martin · Answer

Hello ​@RW Controller,Thanks for reaching out to the Docusign Community!Just want to clarify. Areyou able to switch to and select the employee’s account using the Shared access option in the upper-right corner of the Agreements page? If so, what happens after you select the account? Are the folders not visible?If possible, could you also share a screenshot of what you’re seeing on your end?Looking forward to your update!Best Regards,Jenny | Docusign Community Moderator

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