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Hi Team,

 

We are currently being sent reminders and our customers are also being sent very OLD contracts from 2014. that documents are to be removed.

how do we stop the emails?

could you provide the screenshot of reminder/expirations and retention setting. please go to these url:

https://admin.docusign.com/reminders-expirations

https://admin.docusign.com/document-retention

 

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