We are successfully using the embedded view “default” style to allow our users to sign documents, and then proceed onto the next step. However, we do allow the user to refresh the page and get back into the “signing step”, and that works well, except if it has already been signed.

When the document is signed, and the page is refreshed, we successfully show the document again, and this time instead of “Sign” or “Finish”, Docusign UX displays “Close”. When that “Close” is pressed, the “endSession” event isn’t triggered as normal, but the nested iFrame is destroyed.

This workflow does works well with the “focused” style in all cases (meaning that by just changing “displayFormat” to “focused” it fixes the issue), however, we would like to use the “default” UX. How could we have “endSession” trigger when pressing “Close” on an already signed document?