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New Voice
August 13, 2025
Solved

Review entered information before sending back for signature

  • August 13, 2025
  • 3 replies
  • 162 views

We have an issue where people enter incorrect or incomplete information in a document and then sign it so they can’t edit it. We want to have a workflow where they enter the information, someone reviews it and then either sends it back to them to fix, or sign if it’s correct. We have Workflow Builder (formerly Maestro) - any ideas??

Best answer by JohnSantos

@JLambert 

Have you looked into using Collaboration?

When you enable Collaboration on fields for an envelope, you’re allowing recipients to edit fields that were assigned to earlier recipients before the envelope is completed. This is useful if you want later signers to be able to correct, update, or add information without having to send the document back through the signing order.

 

3 replies

JohnSantos
Guru
Guru
August 13, 2025

@JLambert 

Have you looked into using Collaboration?

When you enable Collaboration on fields for an envelope, you’re allowing recipients to edit fields that were assigned to earlier recipients before the envelope is completed. This is useful if you want later signers to be able to correct, update, or add information without having to send the document back through the signing order.

 

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JLambertNew VoiceAuthor
New Voice
August 14, 2025

This is exactly what we needed! Watched a video on the back and forth and looks great. Thanks for the tip John!

Community Moderator
August 15, 2025

Hello ​@JLambert 

That’s great to hear—glad things are working now. If anything else comes up or you hit another roadblock, don’t hesitate to reach out here in the Community.

Wishing you a smooth rest of your day!


Ma. Cassandra | Docusign Community Moderator