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New Voice
October 6, 2026
Question

Is there an option to stay in old navigation?

  • October 6, 2026
  • 2 replies
  • 16 views

The new navigation is not user friendly when comes to tracking work process. I prefer the old one which i can go buy sent box and in box. Is there a way to default to old navigation?

2 replies

Community Moderator
October 6, 2026

Hi ​@Katie Pan,

 

Thank you for sharing your feedback regarding the new navigation, and we apologize for any inconvenience this may have caused. We appreciate you taking the time to let us know that the previous navigation was more convenient for tracking your workflow. 

 

At this time, there isn’t an option to set the previous navigation as the default. The old Inbox/Sent folders were replaced by stage-based views. However, if your account still shows the option to turn off the new navigation under Agreements, you can temporarily disable it, but the toggle may disappear or revert as the old navigation is being retired.

 

Also, in the new navigation, try Agreements → All Agreements, then use filters such as Sent by me, Sent to me, In Progress, or Action Required. This will also help you manage your envelopes according to your preferences.  

 

For more information, please refer to the Docusign eSignature 26.3.00.00 Release Notes: September 2026 

 

I hope this helps! If there’s anything else you need or if we can help with anything further, please feel free to let us know. I’ll be happy to assist.

 

Thank you for your understanding and patience.

 

Best regards,

Noralynn | Docusign Community Moderator

Feel free to click the “Best Answer ✅” button below the post. That helps others in the Community find trusted answers faster.

 

 

Respected Advisor
October 6, 2026

​@Noralynn.Niduaza 

The new “navigation” preset filters are useless. Just, FYI. 

​@Katie Pan 

It’s too bad they keep re-designing the navigation - maybe next time they’ll add something useful

mr1

MR1