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Legacy User
June 28, 2019
Solved

How does the signer change the timezone? It was not correct on their end. It is correct in my account. They don't have an account, how can they make sure it is correct when I send them a document to sign? Thank you

  • June 28, 2019
  • 1 reply
  • 97 views
How does the signer change the timezone? It was not correct on their end. It is correct in my account. They don't have an account, how can they make sure it is correct when I send them a document to sign? Thank you
Best answer by Community Expert

According to the following article, this is how timezone is determined for Data Signed/Cert/History timestamps with and without a DocuSign account.

https://support.docusign.com/en/articles/Why-is-the-date-signed-field-displayed-as-Pacific-Time-Zone-PDT

1 reply

Docusign Employee
June 28, 2019

According to the following article, this is how timezone is determined for Data Signed/Cert/History timestamps with and without a DocuSign account.

https://support.docusign.com/en/articles/Why-is-the-date-signed-field-displayed-as-Pacific-Time-Zone-PDT