How do I delete an old recipient email address?

Question

Occasionally, those to whom we send docs for esignature change their email addresses, or have multiples.  How do you delete those you no longer need so you don't send to them inadvertently?

Community Expert · Accepted Answer

Hello,Thank you for reaching out to the DocuSign Community.Sure, this information can be changed or deleted by each user individually in their address book, for more information, please view: https://support.docusign.com/en/guides/ndse-user-guide-manage-contactsPlease let us know if you require further assistance.You can always create a case to have a Support agent work the case with you.https://support.docusign.com/en/contactSupportIf you are not able to open the case on the same page, you should scroll down to More Support Options and select "I can't reset my password or don't have an account." you will have the option of filling out the form or calling Support.Best regards,Nathaly| DocuSign Community Moderator

Community Member · Answer

Thank you for contacting me.

I will be working a reduced schedule the week of March 7-11.

If your matter is urgent, during my absence you may contact Joan Chavez the Assistant Treasurer/Collector at

taxcollector@***.gov

or 5**-***-0***.

Kathy Logue, Treasurer/Collector

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