Can you see if someone has "opened up" the Docusign email.

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Community ExpertAnswer

Docusign Employee

Yes, if you are the Sender or were a Recipient who already took action and have a DocuSign account you can see the envelope workflow in realtime. If a Recipient "views" the envelope the Sender is emailed a notification of that "view" and the envelope history and flow reflects that information. A "view" does not indicate they completed their Recipient action only that they opened the envelope.

C

Community Expert

Answer

Docusign Employee

Yes, if you are the Sender or were a Recipient who already took action and have a DocuSign account you can see the envelope workflow in realtime. If a Recipient "views" the envelope the Sender is emailed a notification of that "view" and the envelope history and flow reflects that information. A "view" does not indicate they completed their Recipient action only that they opened the envelope.

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You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.