+5Hello,
I’m working on establishing a connection between the monitor and Splunk, and I keep receiving the following error message: “Could not parse the provided public key.”
I’ve checked the public key several times, and it appears to be correct. Do you have any idea what might be causing this issue?
Best regards,
Emad
Best answer by Melanie.Panguito
Hello
Thanks for reaching out—and I’m really sorry you’re running into this. We truly appreciate the effort you've already put into troubleshooting this—it's clear you're on top of it.
Our specialized team suggests opening a support case for a closer look, since we'll need some extra details that cannot be shared here in the public forum. Please include the issue specifics, along with your Splunk app version or platform details, and we'll get you sorted from there👉Open a case in the Docusign Support Center
If you spot anything else or have questions we can help with, don’t hesitate to reach out.
Regards,
Melanie | Docusign Community Moderator
If this helped clarify things, feel free to Like👍and click "Best Answer"
Hello
Thanks for reaching out—and I’m really sorry you’re running into this. We truly appreciate the effort you've already put into troubleshooting this—it's clear you're on top of it.
Our specialized team suggests opening a support case for a closer look, since we'll need some extra details that cannot be shared here in the public forum. Please include the issue specifics, along with your Splunk app version or platform details, and we'll get you sorted from there👉Open a case in the Docusign Support Center
If you spot anything else or have questions we can help with, don’t hesitate to reach out.
Regards,
Melanie | Docusign Community Moderator
If this helped clarify things, feel free to Like👍and click "Best Answer"
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