Question

Problem with docusign licence for cetain users

Forum|Forum|5 days ago
December 10, 2025
1 reply
19 views

Cecile Léger
Newcomer

Hello community/support

After installing:

The DocuSign connector in Business Central
A DocuSign license for certain users

then users who do NOT have a DocuSign license suddenly see that the standard “Upload” or “Send for approval/signature” features become blocked or unavailable.??

Can someone provide a solution to fix this?

Thank you

M

+11

marco.tanglao
Community Moderator
Forum|Forum|3 days ago
December 12, 2025

Hello @Cecile Léger

Thank you for reaching out here in Docusign Community.

We currently don’t support Business Central and we highly suggest that you reach out with Business Central support to check the issue.

Let us know if you need any help and please mark it as the "Best Answer ✅" by clicking “Select as Best” to make it easier for other users to find.

Best regards,
Marco | Docusign Community Moderator

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