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Hi,I was talking to our sys admin about some cloud flare blocking that has since been resolved, but he asked me to ask you about this image I am attaching. Can you give us some information about this screen shot ? Thank you,maggie

Koll.Klienstuber · Answer

​@maggie.gallottiBased on the screenshot, this seems to be a Cloudflare event showing that your Cloudflare configuration was blocking incoming Docusign Connect webhook notifications.Specifically, Docusign Connect sends automated POST requests to your listener endpoint (/DocuSignListener/OnBaseProcess/EnvelopeProcessing) when envelope events occur.You can likely confirm this by logging into your Docusign account and go to “Admin” → “Connect” and edit your configurations to find the one pointing to the above webhook listeners URL.Since you mentioned the Cloudflare blocking has been resolved, it sounds like your system admin has already allowlisted the relevant Docusign IPs found in the following article:https://www.docusign.com/trust/security/esignatureIf you’re not familiar with Docusign Connect it’s a webhook service. Upon certain events, such as an envelope being completed, sent, voided, ect, it sends data on that event to the server of your choice. The server ingesting the data needs to allow traffic coming from Docusign. You can read more about Docusign Connect here: https://developers.docusign.com/platform/webhooks/connect/

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