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DocuSign Connect not sending document field values via webhook

  • January 23, 2025
  • 1 reply
  • 43 views
L
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I’m using DocuSign Connect to send a webhook to Zapier when a document is completed. When I review the output of the webhook sent to Zapier, I do not see the document field values. 

 

My custom connect is set up using REST v2.1 data format, SIM delivery mode, and data included is the following:

  • Custom Fields
  • Documents
  • Attachments
  • Document Fields
  • Recipients 

Has anyone else had this issue or know a way I can adjust my configuration so that the output includes the document field values?

1 reply

A
Conversation Starter
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  • Adrian DevConversation Starter
  • Conversation Starter
  • 25 replies
  • January 26, 2025
Hello IK1919 ,
 
Thank you for contacting Docusign Customer Support. 

Please check "TABS" in your Docusign Connect data configuration to include the fields inside the documents. 

Additiona information:
Additional Data That Connect Messages Can Include
 
Best regards,
 
Adrian | Docusign Developer Support

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