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Question

What Happens if a DocuSign Envelope is Voided After Some Recipients Have Already Signed, and Can Individual Completion Certificates Be Generated?

  • June 26, 2026
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In DocuSign, we have a workflow with six signers. The envelope is first sent to the primary owner, and once they sign, it is forwarded to five joint owners simultaneously. A 48-hour void policy is in place.

For example, after the primary owner signs, all five joint owners receive the document at the same time. If three of the joint owners complete their signing while the remaining two have not yet signed, what would happen if the envelope is voided at that stage?

Specifically:

  • Will the signatures that have already been completed remain valid, or will voiding the envelope invalidate the entire process for all recipients?
  • Is it possible to obtain a completion certificate for each recipient who has already signed, or is the Certificate of Completion only available at the envelope level?