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Question

Is there an option to customize the subject line and email body of this void notification email before it is sent to the recipients?

  • June 11, 2026
  • 2 replies
  • 44 views

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In DocuSign, when an envelope is voided, DocuSign sends a void notification email to the recipients. Is there an option to customize the subject line and email body of this void notification email before it is sent to the recipients?

2 replies

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Hi ​@Suba123,

 

Thank you for engaging with the Docusign Community. We are pleased to have you here.

I understand how helpful it would be to customize the subject line and email body of the void notification sent to recipients. At this time, Docusign does not have an option to modify these notifications, and I apologize for any inconvenience this may cause.

That said, this is a great idea for future enhancement. We encourage you to submit your idea through our ideas board, where other users can also vote and provide feedback: Submit a feature request.

Please let us know if you have any other questions, and we’re happy to help!

 

Best regards,

Noralynn | Docusign Community Moderator

If this helped. Feel free to Like👍and click "Best Answer."

 

 

 


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Hi ​@Suba123,

 

I hope you’re doing well and having a great day!

I wanted to see how things are going on your end. If anything else comes up or you hit another roadblock, don’t hesitate to reach out here in the Community.

We’d be more than happy to help.

 

Best regards,

Noralynn | Docusign Community Moderator