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Question

Is it possible to send the void notification email only to the signers who have not completed signing?

  • July 3, 2026
  • 2 replies
  • 25 views

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In DocuSign, we send a document to five signers. Three signers have completed signing, while two have not. We have a 48-hour auto-void period. Is it possible to send the void notification email only to the signers who have not completed signing?

2 replies

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  • Community Moderator
  • July 6, 2026

Hello ​@Suba123 

Thank you for reaching out, and welcome to the Docusign Community! 
Currently, Docusign doesn't offer a setting to send void notification emails only to recipients who have not completed signing. When an envelope is automatically voided, the notification is sent according to the standard envelope notification behavior.

Void Envelopes
Void an Envelope

If you found the response to be a useful solution to your question, please “like” and mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Thank you!

Sincerely,

Ma. Cassandra | Docusign Community Moderator
If this helped, feel free to Like👍and click "Best Answer"


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  • Community Moderator
  • July 13, 2026

Hello ​@Suba123 

How are you? We'd like to know if my previous response addressed your questions. If so, we hope you could consider selecting it as Best Answer ✅," so others can find it too.

Otherwise, if you still require further assistance, please don't hesitate to let us know. We are always happy to help!

 

Sincerely,

Ma. Cassandra | Docusign Community Moderator