Developer account sign-up returns “Your request cannot be completed”

Question

I’m trying to create a free developer (demo) account at docusign.com/developers/sandbox. Every submission returns “Your request cannot be completed. Having issues? Navigate to Docusign Support”, in normal and incognito windows, and no activation email arrives. My existing developer account works; I need a second one for testing a customer-account integration (separate company account). I have an open case, 18152098. Could a moderator help get this account enabled? I can share the email by private message.

Jenny.Martin · Answer

Hello ​@Fuad,Thanks for reaching out, and welcome to the Docusign Community!Could you please send me a private message and kindly provide the email address that you try to use to sign up for the developer account.Best Regards,Jenny | Docusign Community Moderator

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You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.