Bulk Send - Unable to upload CSV/XLSX recipient list in Developer account and Bulk Send REST API availability

Question

Hi everyone,I'm testing Enhanced Bulk Send in my DocuSign Developer (Demo) account.I can successfully create a bulk send by manually entering recipients, but I'm unable to upload recipients using either a CSV or Excel (.xlsx) file.When I select a CSV or XLSX file, the upload doesn't proceed, and the page displays the following message:"The legacy version of bulk send is retired. Switch to the new enhanced version of bulk send."I'm already using the Enhanced Bulk Send interface, so I'm unsure why this message is displayed.What I've verifiedDeveloper (Demo) account	Template is configured correctly with recipient roles	Manual recipient entry works successfully	CSV upload does not work	Excel (.xlsx) upload does not work	The same message appears after selecting the fileMy questionsIs CSV/XLSX recipient upload supported in Developer (Demo) accounts?	Is this a known issue with the Enhanced Bulk Send interface?	Does recipient list upload require any additional feature, entitlement, or account configuration?	Is there a REST API available for the new Enhanced Bulk Send feature?	If a REST API is available, could you please share the relevant API documentation or endpoint for creating bulk send jobs using templates and recipient lists?	Is the older Bulk Send REST API still supported, or has it been replaced by a new API for Enhanced Bulk Send?I'm currently developing a C# application using the DocuSign eSignature SDK, so I would like to confirm the recommended API for implementing Bulk Send before proceeding.I've attached a screenshot of the issue for reference.Any guidance would be greatly appreciated. Thank you!

Noralynn.Niduaza · Answer

Hi ​@bharathshyam,We appreciate you reaching out to the Docusign Community and are delighted to have you join us.We apologize for the issues you’re having with the Bulk Send feature. I understand that the process for bulk sending is a little confusing. I’ll be glad to help you with this.The Bulk Send feature is available for both demo and production accounts; there are sending limitations for demo accounts. Recipient list uploads do require a specific format and can be downloaded by clicking the Sample File when creating the Bulk Send.Sharing with you some articles that will guide you on how to create a Bulk Send:Transition to Bulk Send v2Create a Bulk Send From a TemplateHow to send an envelope using Bulk SendBulk Send for Multiple RecipientsDocusign currently supports Bulk Send through the eSignature REST API, and it works the same as using the production environment. The legacy bulk send remains supported, and there is no separate process for the Enhanced Bulk Send user interface. You can refer to the article below, which includes the Bulk Send endpoints and implementation examples.eSignature REST API - Bulk sending envelopesBulk sending with the eSignature REST APII hope the information provided helps. If you require further guidance or would like a walkthrough of the Bulk Send API implementation, we recommend submitting a Support case through the Docusign Support Center. Best regards,Noralynn | Docusign Community ModeratorIf this helped. Feel free to Like👍and click "Best Answer."

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