I’ve been experiencing some issues during the onboarding process, so I previously reached out to onboardingreadiness@docusign.com for assistance.
When I try to click "Request 1:1 Guidance", I get an "Unable to log in" message. As we are currently using a Success Pack, I was hoping to receive more timely support.
Best answer by Alexandre.Augusto
Hello,
Try to use another browser and/or open an incognito window then try to login. If the issue still happening so it’s better to open a Support ticket.
I hope that helps, if so, I’d appreciate your Like here.
Best,
Alexandre
+18Hello,
Try to use another browser and/or open an incognito window then try to login. If the issue still happening so it’s better to open a Support ticket.
I hope that helps, if so, I’d appreciate your Like here.
Best,
Alexandre
Hello
I hope you are doing well. I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful. If so, please mark it as the "Best Answer ✅" by clicking “Select as Best” to make it easier for other users to find. Otherwise, let me know and I will gladly help you address the situation as soon as possible.
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Jenny | Docusign Community Moderator
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