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New Voice
June 28, 2024
Solved

Shut off auto field detection??

  • June 28, 2024
  • 15 replies
  • 1612 views

Going to tag a document for signature, docusign scans the document and finds fields and auto-tags them, there is a popup to to “undo” (see attached). We hit “undo” every time.

 

How do we disable this feature all together, it is annoying?

Best answer by JVTALLIED

I believe all previous answers had a fundamental misunderstanding of what the actual problem was. I came here looking for an answer and ended up finding it on my own.

The problem:

You just uploaded a PDF into Docusign, and you want to set it up for signature. You designate your signer and you click Next. Before you do anything, Docusign adds the “Signature” and “Date Signed” fields to the document where it thinks they belong. 9 times out of 10, they do not belong there. You have learned that the best way to deal with this is to click “Undo” as soon as this pops up and to fill the document the way you know it should be done.

The Solution:

Go to the Docusign Home Page. From there, navigate to Admin → Signing and Sending → Sending Settings. Look for a checked box that says, “Enable field assist for senders.” Uncheck this box. Congrats! You just saved 10 seconds every time you send a document.

15 replies

JVTALLIEDNew VoiceAnswer
New Voice
May 30, 2025

I believe all previous answers had a fundamental misunderstanding of what the actual problem was. I came here looking for an answer and ended up finding it on my own.

The problem:

You just uploaded a PDF into Docusign, and you want to set it up for signature. You designate your signer and you click Next. Before you do anything, Docusign adds the “Signature” and “Date Signed” fields to the document where it thinks they belong. 9 times out of 10, they do not belong there. You have learned that the best way to deal with this is to click “Undo” as soon as this pops up and to fill the document the way you know it should be done.

The Solution:

Go to the Docusign Home Page. From there, navigate to Admin → Signing and Sending → Sending Settings. Look for a checked box that says, “Enable field assist for senders.” Uncheck this box. Congrats! You just saved 10 seconds every time you send a document.

Newcomer
July 29, 2025

Jvtallied - This worked, thank you!! Finally someone understood the specific issue and figured it out.  

Community Moderator
July 29, 2025

Hi ​@TEGLLC ,

If the response helped solve your question, could you click the “Best Answer ✅” button below the post? That helps others in the Community find trusted answers faster.

Thanks for being part of the Docusign Community!

 

— Ma. Cassandra | Docusign Community Moderator

 

Newcomer
August 4, 2025

JVTALLIED, you’re my hero!  What an annoying feature to add, and an even more annoying failure of the designers to tell us how to turn it off!

Newcomer
August 4, 2025

MACUBIO, where is the “Best Answer” button to click?  I don’t see it on my screen, and I’d like to give JVTALLIED their due.