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I reviewed similar cases in the community and tried adjusting the signature changing solutions. Many moderators suggested the solution: “Contact the sender and have them resend the envelope.” However, in this situation, I am the sender. After voiding the previous envelope and resending a new one for the signer to correct their signature, the signer still sees the old signature stored from the past.
Therefore, I would like to confirm whether this solution actually works, or if there is any additional step required to reset the stored signature.
