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Newcomer
February 3, 2025
Question

Need Help with Docusign Donation

  • February 3, 2025
  • 2 replies
  • 78 views

I need help with our docusign donation account it says that it is perpetual but I am billed 4500 USD. 

 

2 replies

Michael.Rave
Docusign Employee
Docusign Employee
February 3, 2025

@nyliphl 

Based on the provided screenshot, it looks like you purchased a Docusign account via a TechSoup offering. Therefore, TechSoup is your primary contact and you should contact them directly to resolve your inquiry.

I am not familiar with their offering and promo codes, but rules, eligibility and restrictions may apply.

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.
nyliphlNewcomerAuthor
Newcomer
February 13, 2025

Thank you! But after a series of email exchange they (Techsoup) cant figure out either.