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I need help with our docusign donation account it says that it is perpetual but I am billed 4500 USD.
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Based on the provided screenshot, it looks like you purchased a Docusign account via a TechSoup offering. Therefore, TechSoup is your primary contact and you should contact them directly to resolve your inquiry.
I am not familiar with their offering and promo codes, but rules, eligibility and restrictions may apply.
Thank you! But after a series of email exchange they (Techsoup) cant figure out either.
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