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Question

Is it possibe to disable the Separate PDFs for users?

  • June 5, 2026
  • 2 replies
  • 36 views

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Hi,

After a document is completed, I would like to know if it is possible to remove the Separate PDF’s option when downloading.

 

2 replies

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  • Community Moderator
  • June 8, 2026

Hello ​@cbbuser1 
Thank you for reaching out, and welcome to the Docusign Community! We appreciate your question and assure you that we are fully committed to providing you with the best service possible. 

At this time, we are not aware of a setting that allows administrators to disable or remove the "Separate PDFs" download option from the standard Docusign user interface after an envelope has been completed.
What are you trying to accomplish by removing this option? We'll be able to understand your use case, so we can determine whether another setting or workflow can achieve the result you're looking for.

Sincerely,

Ma. Cassandra | Docusign Community Moderator
If this helped, feel free to Like👍and click "Best Answer."


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  • Community Moderator
  • June 18, 2026

Hello ​@cbbuser1 

How are you? I'm just checking in to see if you still need help. If yes, please reply here with more context, or confirm if the issue has been resolved. 

If you run into any problems, we're happy to help with those here. Wishing you a smooth rest of your day!

 

Sincerely,

 Ma. Cassandra | Docusign Community Moderator
If this helped. Feel free to Like👍and click "Best Answer."