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My credit card got charged $120 on Oct 25 but my DocuSign account is free through DocuSign for Realtors. How to I get rid of this charge and the second account? There does not seem to be a way to call, email or write to DocuSign.
Rhonda Berg
- Community Moderator
Hello Rhonda,
Thanks for reaching out, and welcome to the Docusign Community!
We’re sorry to hear about the account issue, and we recognize the frustration that comes with having no clear path to resolution or contact. Your concern is completely understandable, and we know the importance of getting this straightened out. To further assist and to protect your privacy in this public forum, may you please send me a private message with the following information:
Name:
Account Number:
Email linked to the account:
Looking forward to your update. Here if you need us!
Sincerely,
Jenny | Docusign Community Moderator
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