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I have tried for over an hour to get support for a billing question, I am unable to reach the page to have someone call me
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I have tried for over an hour to get support for a billing question, I am unable to reach the page to have someone call me
- Newcomer
Best answer by Melanie.Panguito
Hello
Thank you for reaching out to the DocuSign Community! We appreciate your engagement and are committed to fostering a supportive environment for knowledge sharing.
We're sorry to hear about the difficulties you are facing. I understand you are in need to speak with Docusign support regarding your billing questions.
Can you please clarify if you are having an error message when creating a support case? Here are the steps and other options to reach out for customer support:
How do I contact Docusign Customer Support?
Important Changes to Docusign Support
Open a case in the Docusign Support Center
I hope you find this helpful. Let us know if you have any questions.
Sincerely,
Melanie | Docusign Community Moderator
Feel free to hit “Best Answer” if this helped you out!
- Community Moderator
- Answer
Hello
Thank you for reaching out to the DocuSign Community! We appreciate your engagement and are committed to fostering a supportive environment for knowledge sharing.
We're sorry to hear about the difficulties you are facing. I understand you are in need to speak with Docusign support regarding your billing questions.
Can you please clarify if you are having an error message when creating a support case? Here are the steps and other options to reach out for customer support:
How do I contact Docusign Customer Support?
Important Changes to Docusign Support
Open a case in the Docusign Support Center
I hope you find this helpful. Let us know if you have any questions.
Sincerely,
Melanie | Docusign Community Moderator
Feel free to hit “Best Answer” if this helped you out!
- Community Moderator
Hello
I hope you are doing great. I am just checking in to see if you still need assistance. Feel free to send me a private message with your name, email address, account number, and case number if you have one to assist further.
Sincerely,
Melanie | Docusign Community Moderator
Feel free to hit “Best Answer” if this helped you out!
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