+1I’m going crazy. I want my DocuSign account deleted (including the account I had to make for this community just so I could ask this question).
I already checked out this article: https://support.docusign.com/s/articles/How-to-Cancel-Your-DocuSign-Account?language=en_US&rsc_301 But since I only have a free account, I cannot log in as administrator and follow the steps in that article.
How can I get them to delete my account and my personal data?
Best answer by Jenny.Martin
Hello
Thanks for reaching out, and welcome to the Docusign Community!
We’re sorry to hear you’re having trouble closing your account. Please try the following steps: Go to Admin > Plan and Billing > Close Account. You can also refer to the screenshot below for guidance.
If the option is missing, kindly send me a private message with your name, the email address associated with the account, and the account number so we can check further.
Regards,
Jenny | Docusign Community Moderator
If this helped, feel free to click "Best Answer"!
Hello
Thanks for reaching out, and welcome to the Docusign Community!
We’re sorry to hear you’re having trouble closing your account. Please try the following steps: Go to Admin > Plan and Billing > Close Account. You can also refer to the screenshot below for guidance.
If the option is missing, kindly send me a private message with your name, the email address associated with the account, and the account number so we can check further.
Regards,
Jenny | Docusign Community Moderator
If this helped, feel free to click "Best Answer"!
+1Thank you
How do I now close my account here on the community website? I can’t find an option in the settings.
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