Getting Error when I am trying to login docusign in Netsuite

Hi ​@Vignesh.Murugesan,

Thank you for connecting with the Docusign Community. We are pleased to welcome you.

We apologize that you are unable to log in to your Docusign account via the NetSuite application. I’ll be glad to help you with this.

Have you tried logging in to the email address mentioned in the error message by chance? Please ensure that your Docusign registered email address matches your NetSuite account. We recommend that you contact your IT support and ask for help to reconfigure your NetSuite with your Docusign account. Also, you can verify your Docusign registered email with your Docusign account administrator to ensure that you are using the correct email. 

Please let us know if further assistance is needed, and I’ll be happy to assist.

Best regards,

Noralynn | Docusign Community Moderator

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Hi ​@Vignesh.Murugesan,

I hope you’re doing well and having a great day!

I wanted to see how things are going on your end. If there’s anything else you need or if there’s any way we can further assist, please don’t hesitate to let us know. We’d be more than happy to help.

Wishing you a smooth rest of your day!

Best regards,

Noralynn | Docusign Community Moderator