Envelope voided message to Signer

Question

We have a requirement to change the verbiage of the message when the Envelope is voided.We wanted to change this highlighted message. Please let me know if it is possible to change. Regards,Monika

Jenny.Martin · Answer

Hello @Monika,Thanks for reaching out, and welcome to the Docusign Community!If you would like to change the wording of the voided notification email for future envelopes, this can be done through the Email Resource File in Admin under Branding.👉Resource FilesPlease note that this feature is available only with certain account plans and branding configurations. If enabled for your account, you can update the applicable void-notification template, such as EnvelopeVoided_HtmlBody, and then upload and publish the revised file.These changes will apply to future notifications only and cannot update emails that have already been sent.I hope this information helps. Let me know if you have any questions.Best Regards,Jenny | Docusign Community ModeratorIf this helped, don’t forget to click “Best Answer”!

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