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Question

Enable Docusign Click on Developer Sandbox Account

  • June 10, 2026
  • 2 replies
  • 33 views

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I need Docusign Click enabled on my developer sandbox account to test a clickwrap + eSignature workflow.

  • Account Name: *information removed due to PII*
  • Account #: *information removed due to PII*
  • API Account ID: *information removed due to PII*

The waffle/app switcher icon does not appear on my dashboard and Click is not accessible. Can someone from the team enable this?

2 replies

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  • Community Moderator
  • June 11, 2026

Hello ​@EfeDev

Thank you for reaching out here in the Docusign Community. It’s great to have you here.

We understand that you would like for Docusign Click to be enabled on your Sandbox/Demo account. We’re here to provide clarity on the matter. 

We'd love to help, but feature enablement is beyond our control as moderators. Please open a formal support case so our support specialists can get this sorted for you!

You can open a case here: https://support.docusign.com/s/contactSupport?language=en_US. No paid account? No problem! Just ask the chat to connect you with a live agent for your request. 

Thank you! Let us know if you have any questions.

Best Regards, 

Luke | Docusign Community Moderator


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  • Community Moderator
  • June 19, 2026

Hello ​@EfeDev

I hope you are doing well! I just wanted to check if you were able to open a case with us regarding your concern.

Let me know if you were able to successfully request feature enablement. 

Thank you, and have a great day ahead! 

Luke | Docusign Community Moderator