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I accidentally deleted a template instead of using the REPLACE option. How can I correct my mistake? The end users cannot type information into the new request form I uploaded.
Sandy
Question
Deleted a Template in error
+19- Docusign Employee
Hello,
You can try to recover the deleted template from the Deleted folder under My Templates in the left panel. On the left panel you have My Templates, Shared with me, Favorites and Show More, click in Show more and the folder Deleted will show up, try to find your deleted folder there and it still there, undelete it. Deleted templates stills there for 24 hours only.
I hope that helps.
All the best,
Alexandre
+1- Newcomer
Thank you! Unfortunately, it has been more than 24 hours since I took the incorrect action. I’ll rebuild the template from scratch at this point.
I appreciate your insight for future reference!!!
Sandy
- Community Moderator
Hello
I hope you are doing well. I want to confirm if you need further assistance. Feel free to let me know, and I will gladly help you address the situation as soon as possible.
Best Regards,
Jenny | Docusign Community Moderator
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