Hyperlinks as merge fields in docx creation using DocGen

Hello ​@Mao,

Thank you for reaching out to the Docusign Community.

I apologize for the inconvenience, to clarify is this for DocGen for Salesforce or for eSignature?

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Let us know if you need further assistance.

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

​@Christopher.Alpizar thanks for your reply. I would like to confirm we have E-Signature API access (https://developers.docusign.com/docs/docgensend-api/ ) and are not using DocGen for Salesforce.

We are creating document with merge fields using DocGen. However, when sending the data payload and docx template to Docusign, if the docx template contains any hyperlinks it throws error in the creation of document.

Hello ​@Mao,

What is the error message?

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Hi ​@Mao,

I hope you are doing well.

I want to confirm if you need further assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,

 Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.