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Within CLM .docx files redline fine but pdf's don't

  • March 3, 2025
  • 2 replies
  • 35 views

mshealy
Established Contributor
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Has anyone else had issues with PDF redlining?

Best answer by Kelly.Gatling

Hi ​@mshealy,

if you are talking about the CLM Document Compare feature, only word documents are able to be compared at this time to see differences/redlines between them. You can see more information about this feature  here:

https://support.docusign.com/s/document-item?language=en_US&bundleId=fsk1642969066834&topicId=iiw1576610041006.html&_LANG=enus

 

Hope this helps!

Kelly

2 replies

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  • Docusign Employee
  • Answer
  • March 4, 2025

Hi ​@mshealy,

if you are talking about the CLM Document Compare feature, only word documents are able to be compared at this time to see differences/redlines between them. You can see more information about this feature  here:

https://support.docusign.com/s/document-item?language=en_US&bundleId=fsk1642969066834&topicId=iiw1576610041006.html&_LANG=enus

 

Hope this helps!

Kelly


mshealy
Established Contributor
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  • Author
  • Established Contributor
  • March 4, 2025

Thanks for that info.  Also redlining.  PDF doesn’t seem to work with redlining.