Within CLM .docx files redline fine but pdf's don't

Forum|Forum|1 year ago
March 3, 2025
2 replies
108 views

Has anyone else had issues with PDF redlining?

CLM

Best answer by Kelly.Gatling

Hi @mshealy,

if you are talking about the CLM Document Compare feature, only word documents are able to be compared at this time to see differences/redlines between them. You can see more information about this feature here:

https://support.docusign.com/s/document-item?language=en_US&bundleId=fsk1642969066834&topicId=iiw1576610041006.html&_LANG=enus

Hope this helps!

Kelly

K

Kelly.Gatling

Answer

Docusign Employee

Hi @mshealy,

if you are talking about the CLM Document Compare feature, only word documents are able to be compared at this time to see differences/redlines between them. You can see more information about this feature here:

https://support.docusign.com/s/document-item?language=en_US&bundleId=fsk1642969066834&topicId=iiw1576610041006.html&_LANG=enus

Hope this helps!

Kelly

Kelly Gatling | Principal Product Trainer | Docusign University

mshealy

Author

Established Contributor

Thanks for that info. Also redlining. PDF doesn’t seem to work with redlining.

Denise

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