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mshealy
Established Contributor
Established Contributor
March 3, 2025
Solved

Within CLM .docx files redline fine but pdf's don't

Has anyone else had issues with PDF redlining?

Docusign Employee
March 4, 2025

Hi ​@mshealy,

if you are talking about the CLM Document Compare feature, only word documents are able to be compared at this time to see differences/redlines between them. You can see more information about this feature  here:

https://support.docusign.com/s/document-item?language=en_US&bundleId=fsk1642969066834&topicId=iiw1576610041006.html&_LANG=enus

 

Hope this helps!

Kelly

Kelly Gatling | Principal Product Trainer | Docusign University

2 replies

Docusign Employee
March 4, 2025

Hi ​@mshealy,

if you are talking about the CLM Document Compare feature, only word documents are able to be compared at this time to see differences/redlines between them. You can see more information about this feature  here:

https://support.docusign.com/s/document-item?language=en_US&bundleId=fsk1642969066834&topicId=iiw1576610041006.html&_LANG=enus

 

Hope this helps!

Kelly

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Kelly Gatling | Principal Product Trainer | Docusign University
mshealy
Established Contributor
mshealyEstablished ContributorAuthor
Established Contributor
March 4, 2025

Thanks for that info.  Also redlining.  PDF doesn’t seem to work with redlining.

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Denise