Public Link (Word Version Download)

Forum|Forum|2 years ago
April 4, 2024
1 reply
71 views

My team has access to the public link and it is not set to expire until next year. When they click on the link and try to download the document in DOCX, however, it shows as blank with 0GB. The PDF version downloads without issues. Is anyone able to help me figure out how to allow the DOCX to download?

CLM

Justin Jiang

Established Contributor

You may need to convert the PDF to DOCX and provide two separate links. This is because some DOCX versions are not compatible with all computer systems.

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