Inquiry about Availability of Docusign AI Extension for CLM

Forum|Forum|1 year ago
April 14, 2025
1 reply
73 views

Regarding the Docusign AI extension for CLM, is it not offered in certain regions or customer groups?
Our company started using CLM in October 2024, but the “Bulk Documents & Data” button does not appear on my Admin screen.
My account is 'CLM.DS', so it seems to meet the criteria for use. Why is this feature not activated?

Thanks in advance

CLM

Best answer by Pawan Gangwani

Hello @JUN12

Welcome to DocuSign Community!

The “Bulk Documents & Data” feature for the DocuSign AI extension in CLM may not be automatically available in all accounts or regions, even if your account CLM .DS appears to meet the general eligibility criteria.

To enable this feature, you'll need to contact DocuSign Support directly and raise a support ticket requesting activation. They can confirm whether your organization is eligible and ensure the feature is enabled on your account.

Thanks!

👪 DocuSign Community Leaderboard Top 5 contributor
💹 Ranked #3 in the Reply Royalty category in DocuSign Community Wrapped 2024
🤝Let’s LinkedIn and roll: Pawan Gangwani - EY | LinkedIn

Pawan Gangwani

Answer

Hero

Hello @JUN12

Welcome to DocuSign Community!

The “Bulk Documents & Data” feature for the DocuSign AI extension in CLM may not be automatically available in all accounts or regions, even if your account CLM .DS appears to meet the general eligibility criteria.

To enable this feature, you'll need to contact DocuSign Support directly and raise a support ticket requesting activation. They can confirm whether your organization is eligible and ensure the feature is enabled on your account.

Thanks!

👪 DocuSign Community Leaderboard Top 5 contributor
💹 Ranked #3 in the Reply Royalty category in DocuSign Community Wrapped 2024
🤝Let’s LinkedIn and roll: Pawan Gangwani - EY | LinkedIn

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