How to set multiple languages in single contract template

Question

Hi everyone,We want to use multiple language versions in our contract templates, and the system should automatically send the correct language template to the customer based on their region/country.Can someone guide me on the best way to set up and manage multiple languages in contract templates?Any best practices or configuration steps would be really helpful.Thanks in advance!

Pawan Gangwani · Accepted Answer

Hello ​@Vishnu MannaruWelcome to the Docusign Community!To support multiple languages in contract templates and automatically send the correct version based on the customer’s region or country, the recommended approach is to use conditional logic within a single template.Suggested approach:Create one master contract template and add all required language versions (for example, English, Spanish, French) within the same template.Use Conditional Merge Tags to control which language content appears.Configure the conditions based on a Country or Region field selected in the intake form or contract request (for example: Country = France → French content).When the contract is generated, the system evaluates the condition and automatically includes the correct language version for the customer.Merge Tag Article:Conditional and EndConditional Tags in Docusign CLMRegards!👪 Docusign Community LeaderboardTop 5contributor💹 Ranked #3 in theReply Royaltycategory inDocuSign Community Wrapped 2024🤝Let’s LinkedIn and roll:Pawan Gangwani - EY | LinkedIn

Vishnu Mannaru · Answer

Hello ​@Vishnu MannaruWelcome to the Docusign Community!To support multiple languages in contract templates and automatically send the correct version based on the customer’s region or country, the recommended approach is to use conditional logic within a single template.Suggested approach:Create one master contract template and add all required language versions (for example, English, Spanish, French) within the same template.Use Conditional Merge Tags to control which language content appears.Configure the conditions based on a Country or Region field selected in the intake form or contract request (for example: Country = France → French content).When the contract is generated, the system evaluates the condition and automatically includes the correct language version for the customer.Merge Tag Article:Conditional and EndConditional Tags in Docusign CLMRegards!👪 Docusign Community LeaderboardTop 5contributor💹 Ranked #3 in theReply Royaltycategory inDocuSign Community Wrapped 2024🤝Let’s LinkedIn and roll:Pawan Gangwani - EY | LinkedInHi ​@Pawan Gangwani,Thank you for the detailed explanation.

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