I need to bulk import a large number of contacts into our DocuSign CLM account. The Import functionality works, but I cannot seem to upload the contacts as shared contacts, only private. The Import template has a column to allow for sharing. When I leave it blank, the contacts come over as private. However, I wish to share these contacts with anyone in the system. No matter what I put in that column, however, it doesn’t seem to create them as shared contacts, it just says it failed due to “Invalid value for Shared column”. I have tried “Y”, “Yes”, “Shared”, and “Public”. What do I need to put where to import the contact as a shared one?
Hello
Welcome to DocuSign Community!
You're right — values like "Yes", "Y", "Shared", or "Public" aren't supported in the Shared column during the contact import process. To successfully import contacts as shared, you need to use:
-
"TRUE"
for shared contacts -
"FALSE"
for private contacts
Make sure the values are in all caps and entered exactly as shown above. That should resolve the “Invalid value for Shared column” error you're encountering.

Thanks!
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