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Troubleshooter
September 10, 2026
Question

Document Generation - Format Variations

I have loaded a version of my document generation for NDAs but when it gets generated in the system, the formats change.  Can someone help me figure out if there is something needed on the formatting end to get it to show?  I have removed and replaced multiple times and when I see the document in my CLM folder it is perfect and showing two columns, but when I fill out the form fields and generate a document it removes the two column and changes it to a single column.

There is also a conditional logic I added but I made sure that there were spaces between the logic and the start of each text lines.  Any ideas?

1 reply

Pawan Gangwani
Hero
Hero
October 18, 2026

Hello ​@sgreer 

Thanks for the details. Could you please share the snapshot of Word generation template along with a sample of the generated document where the two-column formatting is lost? This will help us compare the formatting and check whether the conditional logic or template structure is affecting the output.

Thanks!

Thanks!

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