Skip to main content

When reviewing contracts under CLM, we use Chinese to communicate and include comments in Chinese for each action. However, once the record becomes an executed record, all the Chinese characters are lost in the summary report. This is a significant issue for us. It would be ideal if CLM supported Chinese characters, given that approximately 20% of the global population uses Chinese. I am eagerly anticipating positive news from CLM in the near future.

Hello ​@Clea C 

Welcome to the DocuSign Support.

The DocuSign CLM user interface supports the following languages:

  • Dutch
  • English
  • French
  • German
  • Japanese
  • Portuguese (Brazil)
  • Spanish (Latin America and Spain)

Well completely understand the importance of language support. ​​​​​​Your feedback is valuable, and please connect with DS support team, relay this to the product team for consideration in future enhancements.

Thanks!

👪 DocuSign Community Leaderboard Top 5 contributor
💹 Ranked #3 in the Reply Royalty category in DocuSign Community Wrapped 2024
🤝Let’s LinkedIn and rollPawan Gangwani - EY | LinkedIn


When reviewing contracts under DocuSign - CLM, we use Chinese to communicate and include comments in Chinese for each action. However, once the record becomes an executed record, all the Chinese characters are lost in the summary report. This is a significant issue for us. It would be ideal if DocuSign - CLM supported Chinese characters, given that approximately 20% of the global population uses Chinese. I am eagerly anticipating positive news from CLM in the near future.


Hello ​@Clea C 

Welcome to the DocuSign Support.

The DocuSign CLM user interface supports the following languages:

  • Dutch
  • English
  • French
  • German
  • Japanese
  • Portuguese (Brazil)
  • Spanish (Latin America and Spain)

Well completely understand the importance of language support. ​​​​​​Your feedback is valuable, and please connect with DS support team, relay this to the product team for consideration in future enhancements.

Thanks!

👪 DocuSign Community Leaderboard Top 5 contributor
💹 Ranked #3 in the Reply Royalty category in DocuSign Community Wrapped 2024
🤝Let’s LinkedIn and rollPawan Gangwani - EY | LinkedIn

Hello, 

@Pawan Gangwani  

How can I contact DS support team? Would you be please help to @ them here?


Hello ​@Clea C 

Sure, To open a support case in the Docusign Support Center, go to the "Get Support" section and select "Open a Support Case". Log in using your Docusign credentials and select a case subject. If you have multiple Docusign accounts, choose the appropriate account to continue. Open a case in the Docusign Support Center
 

Learn more about contacting the Docusign Support Center:
✅ Check out this step-by-step guide + video on how to open a support case 

✅ Explore 1,000+ self-serve resources in the Docusign Support Center 

Thanks! Mark the Answer “best”.

👪 DocuSign Community Leaderboard Top 5 contributor
💹 Ranked #3 in the Reply Royalty category in DocuSign Community Wrapped 2024
🤝Let’s LinkedIn and rollPawan Gangwani - EY | LinkedIn


Reply