Hey ​@animish36 

That’s the expected behavior of CLM, there is one work around for this.

1. Create a “Email List” from contacts tab and have the same name of the “Task Group”
2. Then pass the name of the “Task Group” in one variable and then pass that variable in steps

Thanks! 

Hi ​@Pawan Gangwani 

I have followed the same steps that you mentioned, but only single user is able to receive the email, here are the steps that I performed

1. Created one mailing list and added couple of users.
2. Created one task group with the same name as mentioned in the mailing list.
3. In the workflow created one variable with Text datatype and updated the variable value with Task Group Name.

4. Used the same variable in the step “Send for External Review” as send to in the External Review request email section.

Please let me know is there anything that I am missing and need to be configured.

Hey ​@animish36 

You mentioned send for review, so I thought that way. but if you are talking about “Send for External Review” so it about the outside user reviewing the document and it cannot be sent to multiple users, you mark them in cc. but the review should be sent to one person.

I hope that makes sense. 

Thanks!

Hey ​@Pawan Gangwani 

Thank you for the explanation, but is there any way that I can send email to multiple users but only one of them(anyone) should be Reviewer.

Thanks

hello ​@animish36 

Sorry but there is no way to do so, As far as i know.