Docusign Discover 2024 was packed with actionable insights and strategies to optimize how you manage agreements. Here’s a recap of top take-aways from the sessions, so you can start applying these learnings to your work. To get the full experience and insights, you can catch the on-demand recordings. 

And if you have questions related to what was covered in Discover24, comment below and we’ll get back to you with the answers. 

Intelligent Agreement Management (IAM) & The Agreement Ecosystem with Rebecca Denman | VP, Product Management at Docusign

• Expanding Beyond eSignature and CLM
  • Docusign’s IAM extends beyond eSignature and CLM by providing deeper visibility, automation, and efficiency across the entire agreement lifecycle. By automating workflows and reducing manual work, IAM helps drive faster, more informed decisions.
• AI-Powered Insights
  • Docusign’s AI tools extract insights from agreement data so businesses can reduce risk, improve compliance, and identify new opportunities—all by leveraging data already embedded within their agreements.
• New Innovations
  • Docusign is launching IAM applications designed specifically for HR and procurement. Companies can expect even more efficiencies once these are online, and early adopters will have the opportunity to shape these tools through feedback.

Build with Docusign for Developers with Larry Jin | VP, Product Management at Docusign

• Docusign for Developers: General Availability
  • Docusign for Developers is officially live! This suite of developer tools is designed to integrate Docusign services into any application, opening the door for developers to customize agreement processes and extend Docusign’s capabilities.
• Expanded API Portfolio
  • With new Agreement APIs, developers can embed IAM capabilities directly into external applications. Maestro and Navigator API provide low-code solutions, making it easier to integrate workflows and harness AI-powered insights.
• Extensibility through Extension Apps
  • Developers can now build custom apps that enhance Docusign’s out-of-the-box features—whether that means managing agreement data or integrating payment services. 

Empowering Business Users and Developers to Build Solutions Together with Robert Chatwani | President & GM, Growth at Docusign

• Everyone Can Be a Builder
  • Technical and non-technical individuals can now contribute to building solutions, thanks to Docusign’s low-code and no-code tools like Maestro. This democratization of technology allows teams to work without needing to know a single line of code. 
• Collaboration Between Business and Developers
  • You don’t need to “speak tech” to work with developers. Focus on clearly defining your problem, not whether you’re using the right jargon. When you prioritize simplicity and clarity in your communication, faster and more impactful solutions follow.
• Partnerships and Unlocking Data
  • With the Docusign and Microsoft Copilot integration, you can surface data directly in the Microsoft apps you already use. With agreements more accessible, productivity can go up across departments like sales, HR, procurement, and beyond.

Unlocking Agreement Data with AI with Rebecca Denman | VP, Product Management at Docusign

• AI is Transforming Agreements
  • Docusign’s Agreement AI is about reducing bottlenecks across the agreement lifecycle. Imagine AI flagging risky terms, generating contract language, and  suggesting markups so your legal team’s time is freed to focus on the big stuff.  
• Turn Agreement Data Into Gold
  • Most of your contracts are packed with unused data insights. With Navigator, Docusign is putting AI to work to give you real-time insights for smarter decisions. It’ll help turn static contracts into strategic assets that identify risks and call out opportunities. 
• Meet People Where They Work
  • No one has time to hop between platforms. That’s why Docusign is embedding AI insights right into the tools your team is already using, like Salesforce and Microsoft Word. Now, sales reps can pull key contract details without leaving their apps.

Intelligent Agreement Management Success Story with KPC Private Funds with Tanya Faddoul | VP, Customer Innovation at Docusign

• Saving 70% of Time on Agreements
  • KPC Private Funds got back 70% of their time managing agreements by using IAM. With automated agreement generation through web forms, they eliminated manual input, reducing errors and administrative burden. No more copy-paste chaos! 
• Customizable Workflows for Efficiency
  • With Docusign’s integrations, KPC created customized workflows tailored to each client's needs. This resulted in a 90% improvement in the speed and efficiency of their agreement processes—and a complete elimination of headaches from complex client agreements.
• Fewer Templates Needed
  • KPC saw an 87% decrease in the number of templates they used, reducing the complexity of managing unique signing orders and client-specific agreements. Streamlined and simplified. 

How Nonprofits Deliver Greater Impact with Docusign with Erica Fensom | VP, Corporate Affairs at Docusign

• Grants That Drive Global Change
  • Through the Docusign Foundation, $1M in climate action grants were awarded to the Wildlife Conservation Society and Forest Stewardship Council. These organizations are leading efforts in protecting biodiversity and responsible forest management. 
• Partnerships for Social Good
  • Docusign’s partnerships with Microsoft, Salesforce, Workday, and others are creating custom solutions to help streamline nonprofits’ operations—from grants to HR. Nonprofits can now focus more on their mission and less on admin. 
• New Nonprofit Discounts
  • Starting in 2025, Docusign will roll out new discounts for nonprofit organizations.